Privacy Policy & Cookie Notice

At Rumrum, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy & Cookie Notice explains how we collect, use, store, share, and protect information when you visit rumrumshirt.com, create an account, contact our customer support team, or purchase products from our website.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will request your consent before using certain non-essential cookies or processing personal information for specific purposes.

1. Information We Collect

The information we collect depends on how you interact with Rumrum. We may collect the following categories of information:

Personal Information: Your name, billing address, shipping address, email address, telephone number, and other information you provide when placing an order or contacting us.
Order Information: Products purchased, selected sizes or styles, order value, shipping preferences, transaction history, returns, refunds, and exchange information.
Account Information: Login details, saved addresses, preferences, wishlist information, and account settings when you create a customer account.
Technical Information: IP address, browser type, device type, operating system, referring pages, pages viewed, and website interaction data.
Marketing Information: Newsletter subscriptions, promotional preferences, and interactions with marketing communications.

We aim to collect only the information reasonably necessary to operate our online store, process orders, provide customer service, improve the shopping experience, maintain website security, and comply with applicable requirements.

2. How We Collect Information

We may collect information directly from you when you interact with Rumrum, including when you:

Browse products or website pages
Add products to your shopping cart
Create or update a customer account
Place an order
Request a return, refund, or exchange
Contact our customer support team
Subscribe to promotional or marketing emails
Interact with cookies, analytics tools, or similar technologies

Some technical information may also be collected automatically when you visit our website.

3. How We Use Your Information

Rumrum may use personal information for legitimate business purposes, including:

Processing and confirming customer orders
Arranging shipping and delivery
Sending order confirmations and shipping updates
Providing customer support
Processing returns, refunds, exchanges, or cancellations
Managing customer accounts
Maintaining shopping cart and checkout functionality
Improving website performance and customer experience
Understanding how visitors use our website
Preventing fraud, unauthorized transactions, and security threats
Maintaining business and transaction records
Sending promotional communications where permitted
Complying with legal, accounting, tax, or regulatory obligations

We do not use customer information for unrelated purposes without an appropriate legal basis or consent where consent is required.

4. Payment Information & Security

Payments made through Rumrum are processed using trusted third-party payment service providers. Depending on the payment method selected, payment information may be submitted directly to the applicable payment processor.

Rumrum does not intentionally store complete credit or debit card numbers on our own website servers.

We use reasonable technical and organizational measures designed to protect personal information during transmission and storage. This may include secure HTTPS connections and other security technologies appropriate for an ecommerce website.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

5. Cookies & Similar Technologies

Rumrum may use cookies and similar technologies to operate the website, remember visitor preferences, improve performance, understand website activity, and support marketing or analytics functions.

Cookies may be used to:

Remember products added to your shopping cart
Maintain customer login sessions
Save website and account preferences
Support checkout functionality
Improve website speed and navigation
Measure website traffic and visitor activity
Understand which products and pages visitors interact with
Support website security and fraud prevention
Measure advertising or marketing performance where permitted

6. Essential Cookies

Some cookies are necessary for basic website functionality. These may support your shopping cart, checkout session, customer account, security settings, and website preferences.

Blocking required cookies may prevent certain parts of the Rumrum website from functioning correctly.

7. Analytics Cookies

We may use analytics technologies to better understand how visitors use our website. These tools may provide information about page views, traffic sources, website performance, and user interactions.

This information helps us improve navigation, product presentation, website usability, and the overall shopping experience.

8. Marketing & Advertising Cookies

Where permitted, we may use marketing or advertising technologies to understand campaign performance and provide more relevant promotional content.

Where applicable privacy laws require consent before using non-essential cookies, these technologies will be used in accordance with your available cookie preferences.

9. Managing Cookie Preferences

You can usually control cookies through your browser settings. Most browsers allow you to review, block, restrict, or delete cookies.

Please note that disabling certain cookies may affect website functionality. For example, shopping cart contents, customer login sessions, saved preferences, or checkout functionality may not work as intended if necessary cookies are disabled.

10. Third-Party Service Providers

Rumrum may work with trusted third-party providers that help us operate our ecommerce business.

These providers may include:

Payment processors and payment gateways
Shipping and delivery providers
Website hosting and infrastructure providers
Email communication platforms
Analytics providers
Fraud prevention and security services
Advertising and marketing platforms
Professional technical, accounting, or compliance service providers

These providers may receive only the information reasonably necessary to perform their services. Their handling of personal information may also be governed by their own privacy policies and legal obligations.

11. Sharing of Personal Information

Rumrum does not sell customer personal information in exchange for money.

We may share limited information when necessary to:

Process payments
Fulfill and deliver customer orders
Operate and maintain our website
Prevent fraud or protect website security
Respond to lawful requests or legal proceedings
Protect the rights, safety, or property of Rumrum, our customers, or others
Support a legitimate business transfer or restructuring where permitted by law

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information for order fulfillment, customer support, transaction records, accounting, tax requirements, fraud prevention, dispute resolution, and other legal or operational purposes.

Different categories of information may be retained for different periods depending on applicable requirements and business needs.

13. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you
Request correction of inaccurate or incomplete information
Request deletion of eligible personal information
Object to or restrict certain processing activities where applicable
Withdraw consent where processing relies on consent
Opt out of promotional communications

Certain requests may be subject to verification or legal exceptions. For example, we may need to retain transaction records required for accounting, tax, security, or legal purposes.

To submit a privacy-related request, please contact us using the information listed below.

14. Marketing Communications

If you subscribe to Rumrum promotional communications, we may send emails about new Hawaiian shirts, polos, quarter zips, new arrivals, seasonal collections, special promotions, or other store updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the relevant email.

Even after unsubscribing from marketing communications, you may still receive transactional messages related to your orders, account, returns, refunds, or customer service requests.

15. Children's Privacy

Rumrum is intended for general adult shopping audiences and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that personal information from a child under 13 has been submitted to us, please contact our customer support team.

16. Third-Party Links

Our website may contain links to external websites or services operated by third parties.

Rumrum is not responsible for the privacy practices, policies, security measures, or content of websites operated by third parties. We encourage visitors to review the privacy policies of those services before providing personal information.

17. Protecting Your Information

We use reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.

We may update our security practices as our website, technology, and business operations evolve.

Despite these precautions, no website or electronic information system can provide an absolute guarantee against every possible security risk.

18. Changes to This Privacy Policy

Rumrum may update this Privacy Policy & Cookie Notice from time to time to reflect changes to our website, business operations, service providers, legal obligations, or privacy practices.

Updated versions will be posted on this page. We encourage customers and visitors to review this Privacy Policy periodically.

19. Contact Information

If you have questions regarding this Privacy Policy, cookies, your personal information, or a privacy-related request, please contact us:

Business Name: Mark Tiburzio
Brand: Rumrum
Address: 10297 Juliana Cir, Powell, OH 43065, United States
Email: support@rumrumshirt.com
Phone: +1 (614) 760-7220
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)